Monday, September 14, 2015

Poor Management Cost Your Business Money

9 Signs of Poor Managers in Your Healthcare Office

When employees are dissatisfied at work, one of their most common complaints is about poor management. Dissatisfaction at work causes an increase in turnover and that costs your business money! For employers interested in improving employee morale and workplace culture, the idea of “poor management” is too general. What causes the perception of poor management? What exactly are the most common complaints about poor or ineffective managers?

The Harvard Business Review actually did a survey on this topic, and it created a list of the most common complaints about ineffective managers. The Harvard study labeled these items as “The Communication Issues That Prevent Effective Leadership,” and it’s easy to see why: these items clearly would hinder a good working environment.
Here’s what the study found, ranked by frequency:

1.      Not recognizing employee achievements
2.      Not giving clear directions
3.      Not having time to meet with employees
4.      Refusing to talk to subordinates
5.      Taking credit for others’ ideas
6.      Not offering constructive criticism
7.      Not knowing employees’ names
8.      Refusing to talk to people on the phone/in person
9.      Not asking about employees’ lives outside work

Some of them may be surprising to many of us, such as not knowing employees’ names. Such things seem like they would fall under basic courtesy—and when basic courtesy and good management are lacking, employee morale can easily be lacking as well.
In order to help prevent your business from wasting money, it is important to have effective leadership. By having effective leadership, you will notice an increase in employee satisfaction, and thus a decrease in turnover. Having a decrease in turnover alone will lead to you saving your business money!

(BLR website)