Potentially Violent Employee Identified . . . Now what?
In
part 1 of the Employee Violence in the Workplace series, we identified the 10 possible
signs an employee might become violent. Then the question is, “what do I do if
I suspect that one of my employees might become violent?”
John
is Bill’s immediate supervisor. For a couple of weeks now, Bill has shown signs
that he might become violent. John is aware of this situation and has decided
to “keep an eye on the situation”. About a month later, Bill has an outburst
and assaults a co-worker. After the incident, John reports to his supervisor
that he was “keeping an eye on the situation”. John and Bill are both fired and
the organization now has possible legal action pending against them.
If
you suspect that one of your employees might become violent, then action must
be taken.
Here
are the steps to take if you suspect one of your employees might become
violent:
- Document your findings and detail the reason behind your suspicion.
- Notify your immediate supervisor of the situation and your action plan moving forward.
- Have a meeting between you, the suspected employee, and a witness (your supervisor or a manager from another department). During this meeting, talk with the suspected employee about your observations and how they are effecting their performance in the workplace. Show empathy and do a lot more listening than talking. Do not tell the employee that you suspect them of becoming violent, but ensure they understand the changes you have noticed.
- Talk with your supervisor about the meeting with the employee and discuss options. Some options might include a change of position (horizontal) within the organization, a few days of paid time off, etc.
- Have a second meeting between you, the suspected employee, and a witness (your supervisor or a manager from another department). During this meeting, review what was discussed at the previous meeting with the employee and the steps the organization is going to take moving forward.
- Document all actions taken and conversations that have occurred since step 1.
While
nothing is guaranteed, following these six step will help protect your
organization from possible violence and legal action. Your organization is not
only protecting itself and the other employees, it is also creating a culture
within where employees will feel more open to the idea of approaching their
supervisor if they are having problems in the workplace or at home. This open
communication will help avoid potentially violent workplace situations in the
future.
Coming
soon: Part 3 in this series of Employee Violence in the Workplace – How violent
acts affect your organization.
For
more information on this and other HR, HIPAA, OSHA, and Medicare related
topics, email support@hcsiinc.com or visit our web site at http://www.hcsiinc.com
Other related topics:
Employee Violence in the Workplace Part 1
Other related topics:
Employee Violence in the Workplace Part 1
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